Frequently Asked Questions

 1. What kinds of video or media services do you offer?

We tell your story and promote your message.  To accomplish this we provide a full range of video and media production services, including on-location video production, live event production, training video and module creation, drone cinematography, green-screen shoots, and professional audio recording and sound design.

2. Who do you work with?

We partner with corporate clients, nonprofit organizations, educational institutions, and government agencies that need compelling video content to tell their stories, train employees, fundraise, or broadcast live events.

3. Do you have a physical studio?

Yes — our full service studio is located in Lexington, Kentucky. We also travel for on-site production anywhere your project requires.

4. How does the production process work?

Our process includes four key stages:

  • Discovery: Understanding your goals, audience, and message.

  • Pre-production: Planning, scripting, scheduling, and logistics.

  • Production: Filming or recording on location or in-studio.

  • Post-production: Editing, color correction, sound design, and graphics.
    You’ll be involved throughout to ensure the final product meets your expectations.

5. How long does a typical project take?

Timelines vary depending on the complexity of your project — a short corporate video may take a few weeks, while larger productions can take several months.  We’ll provide a clear schedule after reviewing your needs.

6. What’s the typical budget or pricing structure?

We’ll work with you to create a proposal that fits your goals and budget.  Each project is custom-quoted based on scope, crew size, production days, and post-production requirements.

7. Can you live stream events and provide multi-camera coverage?

Absolutely. We offer professional event live streaming, multi-camera production, lighting, and audio services for conferences, performances, and special events.

8. How do you handle revisions and client feedback?

We include multiple review stages during post-production, allowing you to provide feedback and request adjustments. The number of revision rounds will be clearly defined before the project begins.

9. How do you deliver our content?

Most of our clients receive drafts and final production via digital media file.  Deliverables can include Ultra HD video files, social media-optimized versions, audio masters, raw footage (upon request), and any supporting motion graphics or animations. All formats and specifications will be agreed upon before production.

10. Where are you based and how can I contact you?

We’re based in Lexington, Kentucky with world wide service. To get started, visit our getting started page: https://www.pinnacleproductions.com/getting-started  Rather talk to a live person?  Call the Producer, Dave Harl, at 859-358-7370

11. Do you create media for training?  Yes, we create engaging video content that illustrates and demonstrates your main points along with on screen graphics to deliver specific information and review.

12. Can you design learning modules for Learning Management Systems?  We can create an interactive learning tool that you can use to inform and certify your employees, students and the public.  We utilize Articulate 360 software to create modules complete with multiple videos, interactive content, quizzes, testing and certification that you can utilize on your LMS platform.

13. Does your studio create documentary films?  Absolutely, we specialize in telling stories.  From short docs for social media to feature length films, we have created multiple